Frequently Asked Questions

No, Soapy Lee Laundry focuses on high-quality washing and drying services and does not offer dry cleaning.

Yes, we provide reliable laundry services with pickup and delivery for various businesses in Orange County, including hotels, Airbnbs, gyms, medical facilities, salons, restaurants, and more. Please visit our Commercial Laundry page or contact us for a custom quote.

We treat your laundry with care but are not responsible for damages resulting from the normal wash/dry process (like shrinking, fading, or wear-and-tear). Please notify us within 48 hours of receiving your order if you believe an item is missing, and our staff will review the situation. We recommend checking pockets and care labels before sending items.

We operate four clean and reliable laundromats in Orange County under different local names: Soapy Lee Coin Laundry (Tustin), Sparklean (Tustin - also our processing center), Laundry Stop (Anaheim), and Launderland Coin Laundry (Costa Mesa). To find the address, specific hours, and details for each location, please visit our Location page.

We operate four clean and reliable laundromats in Orange County under different local names: Soapy Lee Coin Laundry (Tustin), Sparklean (Tustin - also our processing center), Laundry Stop (Anaheim), and Launderland Coin Laundry (Costa Mesa). To find the address, specific hours, and details for each location, please visit our Locations page.

Operating hours vary by location. All our laundromats offer convenient hours, but specific opening times and last wash times differ. Please check the details for your preferred location on our Location page.

Attendant presence varies. Our Sparklean (Tustin-Redhill) and Laundry Stop (Anaheim) locations have attendants present during most operating hours. Soapy Lee Coin Laundry (Tustin-McFadden) and Launderland (Costa Mesa) are partially attended with varying schedules. Please check the Location page for attendant hour details for a specific site.

All four of our laundromats are coin-operated. We ensure coin changer machines are always available on-site at every location for your convenience.

Yes! We have a variety of machine sizes to fit your needs, including large-capacity 60 lb and 80 lb Huebsch washers, perfect for bulky items like comforters or large family loads. We also have top loaders and 20lb/30lb machines.

Prices vary by machine size. Our Top Loaders start at $2.25, and our large 80 lb washers are $8.00 per cycle. Dryers start at $0.25 for 8 minutes in our 30lb models. Specific prices are clearly marked on each machine.

Common amenities include coin changers, folding tables, seating, and nearby parking. Specific amenities like Free Wifi, TVs, Snack/Soda/Soap Vending Machines, Massage Chairs, or Crane Machines vary by location.

Yes, parking is typically available in the front and/or back at all our laundromat locations.

You can drop off your laundry for our Wash & Fold service at our Tustin location any day between 6:00 AM and 5:00 PM, during our primary attendant hours.

Our convenient drop-off Wash & Fold service is available exclusively at our Tustin Processing Center (Sparklean), located at 14585 Red Hill Ave, Tustin CA 92780.

We use quality detergents and softeners like Foca and Downy. We also offer All Free & Clear for sensitive skin. If you specifically prefer Tide, we can use it for an additional charge of $0.10 per pound – please request this when dropping off.

Our drop-off service is priced per pound: $1.50/lb for standard Next-Day service. We also offer Same-Day service for $1.75/lb if you drop off before the 11:00 AM cutoff time.

Our standard turnaround time for drop-off orders is Next Day. Same-day service is available for an increased price if items are dropped off by 11 AM.

No, absolutely not. Each customer's order is washed and dried separately from everyone else's.

Yes, we can hang clothing items upon request. Please place items you want hung in a separate bag and clearly note this when you drop off. There is a small charge of $0.20 per hanger used.

Yes, we do our best to match up pairs of socks when folding!

Our delivery hours will be 8 AM - 2 PM Monday - Friday and 9 AM - 2 PM on Saturday and Sundays

Our Pickup & Delivery Wash & Fold service is priced per pound: $1.90 /lb for One-Time / As Needed orders, or $1.80 /lb if you sign up for a Recurring (weekly/bi-weekly) schedule.

Yes, there is a $40 minimum order charge for our Pickup & Delivery service.

Scheduling is easiest through our online system. You can select your preferred date, time slot, service options, and provide instructions there.

Our standard turnaround time for Pickup & Delivery is Next Day.

No, contactless service is available! Just provide clear instructions during scheduling about a safe and weather-protected location for leaving and retrieving your laundry bags (e.g., front porch, back patio).

You can provide special instructions (e.g., cold wash only, do not use fabric softener, low heat dry for delicates) when you schedule your pickup online. Please place items needing special care in a separate, clearly marked bag.

Yes! We can handle comforters, sleeping bags, etc., via pickup and delivery. These items are charged at specific flat rates, which you can find on our Pricing page. These flat rates apply whether you use Drop-Off or P&D service.

No contract is needed for our As Needed service! If you choose the discounted Recurring service, you can easily manage your schedule via your online account.

Typically, payment is processed using a credit card securely stored in your online account after your laundry has been picked up, processed, and weighed.

Please use sturdy bags, such as trash bags or your own reusable laundry bags. We also have branded laundry bags available for purchase ($10). Please do not give us your hampers because we do not want to be responsible for any damage to them. 

You can easily manage your recurring schedule through your online account to skip or pause service. You can also contact us directly with advance notice.